IMPORTANT: We invite you to read this Privacy Statement carefully to learn why we collect your personal data and how it is processed by SUIFF Interactive Technology, S.L., Can Noguera 19, 1-2, Pol. Ind. El Barcelonès, 08630 Abrera, Barcelona, in relation to the website(s) it operates (hereinafter, the “Websites”).
This policy is subject to change and should be consulted each time you decide to visit us.
This Privacy Policy was modified on 22/04/2026.
SCOPE
This online privacy statement of SUIFF Interactive Technology, S.L., is public and accessible to all users and customers of SUIFF Interactive Technology, S.L., and applies to all websites of SUIFF Interactive Technology, S.L. being www.suiff.com the main site or domain.
It also applies to those documents or messages issued by SUIFF Interactive Technology, S.L. that link to this policy or privacy statement or, where appropriate, indicate access to it so that you know how SUIFF Interactive Technology, S.L. uses your personal data.
Next, we inform you in a general way about the uses of your personal information. These uses and treatments are detailed below.
PERSONAL INFORMATION WE COLLECT
Information on the use of personal data, as provided for in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (RGPD) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, which adapts the Regulation to the Spanish legal system and completes and develops its provisions (LOPDGDDD).
SUIFF Interactive Technology, S.L. respects your right to privacy and applies all the regulations in force in order to protect the personal data of its customers and users.
Your personal data is treated with the utmost confidentiality. SUIFF Interactive Technology, S.L. acts as the data controller, data processor, or joint data controller, depending on the service used, as detailed in this policy. We have implemented the necessary technical and organizational measures to ensure the confidentiality and security of your personal data, preventing its alteration, loss, or unauthorized processing or access.
In order for you to receive information and, if applicable, to be able to book or use the products and services offered by SUIFF Interactive Technology, S.L. through SUIFF Interactive Technology, S.L.'s website(s), it is necessary that you inform us of certain personal data required to personalize our services and adjust them to your interests and needs.
We remind you that it is the user's duty to inform us of any change in their data, to SUIFF Interactive Technology, S.L., and that had registered our sites, to proceed to its maintenance in the corresponding files.
In order to improve the services, we offer you, it is possible that at the end of the service we provide you, you will receive a satisfaction survey. You will be asked for an assessment of the services received and a brief comment on your experience.
We collect your personal information for several reasons:
- Respond to requests for services
- Realization of the services.
- Preparation of budgets.
- Send you status messages of ongoing services.
- Sending of promotions that we consider interesting for our clients.
- Quality and satisfaction surveys for the improvement of the services carried out by SUIFF Interactive Technology, S.L.
In addition, we may collect information related to your use of our websites through various technologies, such as the use of cookies.
When the processing is based on your consent, you may withdraw it at any time, as well as exercise your rights of access, rectification, erasure, restriction of processing, the right to be forgotten, data portability, and objection through the means indicated in the “EXERCISE OF RIGHTS” section of this document.
COLLECTION METHODS
SUIFF Interactive Technology, S.L. collects personal data through several channels: on the website www.suiff.com; in the call center of SUIFF Interactive Technology, S.L.; in the same physical centers of SUIFF Interactive Technology, S.L., when requesting a quote or a service; on the page of SUIFF Interactive Technology, S.L. on Facebook, Web APP, Facebook, Instagram, LinkedIn, Youtube.
In any case and as long as it is applicable, we will give you the option of refusing to allow us to use your data for the purpose of sending or advertising communications.
DISCLOSURE TO THIRD PARTIES
For the management and fulfillment of the object of the contract, it may be necessary (and mandatory for the provision of the service), that your data, have to be communicated to suppliers such as:
- Collaborating companies at the level of HR management, such as administrative agencies and/or law firms.
- IT service companies, third parties that help us provide digital and e-commerce services, CRM, web analytics and search engine, among others.
- Third-party transportation companies, e.g., postal services, courier services, etc.
- Third parties that help us provide IT services, such as platform providers, hosting services, maintenance and support on our databases, as well as on our software and applications that may contain data about you.
All these third party companies are of our utmost confidence. They are only provided with the essential information necessary to perform the service contracted by you and in the contract signed between these companies and SUIFF Interactive Technology, S.L. it is explicitly stated that they cannot use your personal data for any other purpose than the one contracted by you. We always do our best to ensure that all third parties we work with maintain the security of your personal data.
You authorize us to communicate data such as Name, NIF, Bank Data, etc., to the Financial Institutions with which SUIFF Interactive Technology, S.L. works for the sole purpose of managing transfers, collections and payments arising from the commercial relationship and the use of our services.
Additionally, within the framework of applicable regulations or the contractual relationship you maintain with SUIFF Interactive Technology, S.L., certain data may be disclosed to:
- Public administrations with competence in SUIFF Interactive Technology, S.L.'s areas of activity, when required by current regulations.
- Law enforcement authorities, in compliance with legal requirements.
- Banks and financial institutions for the management of payments and collections related to the services provided.
- Legal professionals, when such disclosure is legally required or necessary for the execution of contracted services.
Personal data will not be communicated to third parties, except by legal obligation or court order.
Finally, you authorize us to send the necessary information for the process of any incident covered by your insurance company and that it may require.
TREATMENTS AND USES
You may revoke your consent at any time in order to allow your data to be used in a specific manner. Such revocation of authorization may not have retroactive effect.
Provision of digital services for user management and physical activity / health
SUIFF Interactive Technology, S.L. offers technological services through its platforms www.suiff.com and www.suiffland.net, which enable professionals (healthcare providers or fitness centers) to manage users, patients, or clients, as well as to record and analyze data related to physical activity and, where applicable, health data.
Depending on the service used, the following categories of data may be processed:
- Identifying data: first name, last name.
- Contact data: email address, phone number.
- Physical and health data: weight, height, and other data necessary for the activity or treatment.
- Activity data: strength, speed, distance traveled, repetitions, and similar metrics.
- Platform usage data.
Purpose of processing:
- To enable access to and use of the platform.
- To manage user registration.
- To facilitate tracking of the activity or treatment.
- To enable interaction with professionals or sports centers.
- To ensure the proper functioning of the service
Data sharing:
In the case of the suiffland.net service, the data will be processed jointly by SUIFF Interactive Technology, S.L. and the sports center, acting as joint data controllers; this relationship does not constitute a transfer of data.
In the case of registration through sports centers, these centers may enter data via enabled systems (API), acting as data controllers.
Role of SUIFF:
SUIFF Interactive Technology, S.L. acts in different roles depending on the service used:
- In the service provided through www.suiff.com, SUIFF Interactive Technology, S.L. acts as a data processor, processing personal data on behalf of the professionals who use the platform, who are the data controllers.
- In the service provided through www.suiffland.net, SUIFF Interactive Technology, S.L. acts as a joint data controller together with the corresponding sports center, jointly determining the purposes and means of processing users’ personal data.
In the latter case, both parties have established their respective responsibilities regarding compliance with the obligations arising from data protection regulations.
Except in the cases described above, no data will be transferred to third parties.
Joint Control of Processing
In cases where joint control applies (suiffland.net service), SUIFF Interactive Technology, S.L. and the sports center jointly determine the purposes and means of processing.
Both parties have established a joint responsibility agreement that regulates their respective obligations regarding compliance with data protection regulations, including the exercise of rights by users and the provision of information required by law.
The user may exercise their rights equally against either of the jointly responsible parties.
The essential content of the joint controller agreement may be requested through the channels indicated in this policy.
Retention:
The data will be retained for the duration of the contractual relationship and subsequently for the applicable legal retention periods.
Data Export:
The SUIFF app allows users to export certain information and data in formats such as PDF, CSV, or other similar formats. Once the export has been completed and the files have been downloaded by the user, SUIFF Interactive Technology, S.L. shall not be responsible for the storage, processing, custody, disclosure, loss, unauthorized access, or any other use that the user or third parties may make of such files outside the Platform.
The user shall be solely responsible for ensuring compliance with the applicable regulations regarding data protection, confidentiality, and information security in relation to the exported data, as well as for adopting the necessary measures to prevent unauthorized access, disclosure, or processing.
SUIFF Interactive Technology, S.L. shall not assume any liability for any damages, losses, claims, or penalties arising from the improper use, sharing, processing, or storage of the data once it has been exported outside the app, except in those cases where liability is legally required under the applicable laws and regulations.
Realization and management of the contracted service and invoicing
Without the requested data it will not be possible to carry out the service.
The personal data, as well as those related to the service will be kept in our files for the time necessary to be able to make effective the guarantee of the service provided (5 years).
The data relating to the invoicing of the service will be kept in our files for the time necessary to comply with the legal and fiscal obligations applicable to the services provided by SUIFF Interactive Technology, S.L. (5 years + current year).
With regard to this data processing, you may, if you consider it necessary, exercise the following rights:
- Access to know what data we keep and treat.
- Of rectification in case you consider that the data are not correct or because they have changed (for example, your contact details).
Editing Queries
Personal and contact data, images, will be kept in our files for the time necessary to carry out the requested management.
If you consider it necessary, you will be able to exercise the following rights with regard to this data processing:
- Access to know what data we keep and treat.
- Of opposition and limitation, so that personal data will not be processed -since your request is processed- for the purpose of the information service.
- Of rectification in the case that considers that the data are not correct or because they have changed.
- Deletion or deletion in the event that you withdraw your consent for this treatment.
Quality Service
In order to comply with our commitments of quality with the client, we carry out a survey punctually to know the satisfaction with the work carried out to our clients and users in order to be able to improve our services.
These surveys are carried out by electronic means (you receive an e-mail with a link to the website where the survey is carried out) and they do not collect any personal data additional to those you have previously provided.
In any case, the personal contact data collected for the purpose of sending you the quality survey will only be used if you give us your explicit consent.
Personal data relating to this processing will be kept for this purpose for 3 months.
You may, if you consider it necessary, exercise the following rights with regard to this data processing:
- Of opposition and limitation, so that personal data will not be processed -since your request is processed- for the purpose of quality service.
- Of rectification in the case that considers that the data are not correct or because they have changed.
Information on the services of SUIFF Interactive Technology, S.L.
In order to keep you informed about the services provided by SUIFF Interactive Technology, S.L. and about specific promotions, we need to treat your contact details.
On the other hand, in each communication sent you will be offered the opportunity to unsubscribe from them; additionally, you can exercise the rights indicated below at any time.
You may, if you consider it necessary, exercise the following rights with regard to this data processing:
- Of opposition and limitation, so that personal data will not be processed -since your request is processed- for the purpose of the information service.
- Of rectification in the case that considers that the data are not correct or because they have changed.
- Deletion or deletion in the event that you withdraw your consent for this treatment.
Elaboration of budgets
The data that you provide us, for the preparation of the budget, will be kept in our files until you inform us of the decline of its execution or up to 2 years after this period will be deleted. Otherwise they will become part of the processing of Service Realization.
You may, if you consider it necessary, exercise the following rights regarding this data processing:
- Access to know what data we keep and treat.
- Of rectification in the case that you consider that the data are not correct or because they have changed (for example, your contact details).
- Deletion in the event that you definitively reject the action budgeted by SUIFF Interactive Technology, S.L.
Study of job applications
The data you provide us, to participate in our recruitment processes, if you are selected for the next phase, we will inform you of this decision. The data provided by you will be kept for a maximum of 1 year last which will be deleted.
If you consider it necessary, you may exercise the following rights with regard to this data processing:
- Access to know what data we keep and process.
- To rectify if you consider that the data are not correct or because they have changed (for example, your contact details).
- Deletion or deletion in the event that you withdraw your consent for this treatment.
Navigation
By browsing SUIFF Interactive Technology, S.L. you can collect unidentifiable data, which may include, IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that can not be used. be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services.
We use this information to analyze trends, administer the site, track the movements of users around the site and to gather demographic information about our user base as a whole.
For more information, please see our Cookie Policy.
Service reCAPTCHA
The browsing IP address will be sent to Google as part of the system in order to discern a human from an automated form filling and submission system.
Full details about Google's privacy policy can be found at https://policies.google.com/privacy
LEGAL BASIS FOR PROCESSING YOUR DATA
The processing of personal data carried out by SUIFF Interactive Technology, S.L. is based on different legal grounds, depending on the purpose for which the data is used:
Performance of a contract or application of pre-contractual measures
- To perform and manage the contracted service and billing, it is necessary to process the user's personal data. Without this information, the service could not be provided.
- To prepare estimates, we process the data provided in order to manage the economic proposal, retaining it until the user decides not to proceed with the execution or for a maximum of two years.
- To manage job applications, we process candidate data during selection processes, storing it for a maximum of one year if the candidate is not selected.
Compliance with a legal obligation
- Data related to billing is retained for the necessary period to comply with legal and tax obligations, as established by law (5 years plus the current year).
Legitimate interest of SUIFF Interactive Technology, S.L.
- To manage inquiries, we store personal data until the requested assistance is completed.
- To evaluate service quality, we conduct satisfaction surveys to improve our services. These data are processed only if the user has given their consent.
- To analyze website navigation, we collect non-identifiable data through third-party tools to improve user experience and optimize the website.
User consent
- To send commercial communications and promotions, we process contact details only if the user has given explicit consent. This consent can be revoked at any time, without retroactive effect.
- To conduct quality surveys, they are only sent if the user has agreed to receive them.
On the suiffland.net service, data processing is based on the performance of the user agreement and on the joint legitimate interest of the joint controllers in providing and improving the service.
In the case of the processing of health data, such processing will be carried out in accordance with the provisions of Article 9 of the GDPR, with the applicable legal basis in each case.
In any case, the user may exercise their rights of access, rectification, erasure, restriction, objection, and data portability under the terms established by data protection regulations.
TYPES OF DATA WE PROCESS
In accordance with the purposes mentioned above, SUIFF Interactive Technology, S.L. processes the following categories of personal data:
- Identification data: name, surname, postal address, email address, postal code, and phone number.
- Physical and health data: weight, height, and other information related to physical activity or athletic performance.
- Academic and professional data: education, qualifications, academic background, work experience, and membership in professional associations, in the context of recruitment processes.
- Traffic and location data.
- Metadata derived from electronic communications.
- Commercial information.
- Economic, financial, and banking data.
The user agrees to provide truthful, accurate, complete, and up-to-date information, assuming responsibility for any damages that may arise from non-compliance with this obligation.
If the user provides third-party data, they declare that they have obtained the third party's consent and undertake to inform them about the content of this clause, thereby exempting SUIFF Interactive Technology, S.L. from any liability in this regard. However, SUIFF Interactive Technology, S.L. may carry out necessary verifications to confirm compliance with this requirement, applying due diligence measures in accordance with data protection regulations.
USE OF DATA FOR STATISTICAL PURPOSES
SUIFF Interactive Technology, S.L. may use information derived from the use of the platform for statistical purposes, to improve the service, or for internal analysis.
Such processing will be carried out exclusively on data that has been previously anonymized, so that users cannot be identified.
Anonymized data is not considered personal data.
SECURITY MEASURES WE APPLY TO PROTECT DATA
At SUIFF Interactive Technology, S.L., we are committed to protecting personal data and ensuring the privacy of our users. To guarantee the security of the information covered by this Privacy Policy, we implement technical and organizational measures designed to prevent loss, manipulation, disclosure, or alteration of data.
The security measures adopted include:
- Encryption of communications between the user’s device and our servers.
- Perimeter protection of information through firewalls, corporate antivirus software, backups, and updated operating systems on servers and devices.
- Additional security measures to prevent unauthorized access to user data.
When SUIFF Interactive Technology, S.L. uses service providers located outside the European Union for platform maintenance, international data transfers are carried out in compliance with the security and data protection standards required by applicable regulations, ensuring the integrity and confidentiality of the information.
reCAPTCHA
We use the reCAPTCHA service of Google Inc. (Google) service to protect the data sent through the forms on our users' pages. This service differentiates data sent by individuals from automated messages and involves the transmission of IP address and other data required by Google to use the reCAPTCHA service. For this purpose, the data will be transmitted to Google to be used. The IP address will be encrypted by Google in the member states of the European Union as well as in the states associated with the European Economic Area. Only in exceptional cases will IP addresses be transmitted to Google's server in the United States for encryption. On behalf of the owner of this website, Google will use this information to evaluate the use of the service by users. The IP address transmitted by reCAPTCHA will be kept separate from other Google data. The Google privacy policy applies to this data. Full details of Google's privacy policy can be found at https://policies.google.com/privacy
By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
GOOGLE ANALYTICS
This website uses Google Analytics, a web analytics service provided by Google, Inc. a Delaware company whose principal office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google").
Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of tracking your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however, you should be aware that if you do so you may not be able to use the full functionality of this website. By using this website you consent to the processing of information about you by Google in the manner and for the purposes set out above.
EXERCISE OF RIGHTS
In line with our philosophy, we consider the protection of your personal data to be fundamental. Therefore, we inform you that, regarding the privacy of your data, you have the following rights:
- Right to transparency of information which involves receiving all information about how we use your personal data in a transparent, clear and simply worded manner. If you wish to exercise this right, please use any of the channels we indicate at the end of this section.
- Right of Access: You have the right to know and access all your personal information that our company has. If you wish to exercise this right, please use one of the channels indicated at the end of this section.
- Right of Deletion (also known as Right to be Forgotten). Any person has the right to request the deletion of his or her personal information from Internet service providers, provided that there is no legitimate reason for such data to be retained. Upon request, we are obliged to notify third parties with whom we have shared your data of the need to remove any link, copy or replica of that information. The purpose is to remove from the network and search engines any trace of the data of the person who wishes to be “forgotten” permanently. If you wish to exercise this right, please use one of the channels indicated at the end of this section.
- Right to restrict: You have the right to ask our company to restrict the processing of your data when it is inaccurate, the processing is improper, it is not necessary for our purposes, or if you have filed an objection under Article 21(1) of the GDPR, while we determine whether our company's legitimate grounds override your interests. If you wish to exercise this right, please use one of the channels indicated at the end of this section.
- Right to data portability: The European Data Protection Regulation, together with Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, which implements it in Spain, and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI), provides for the possibility of transmitting, transferring, copying or moving data from our databases to others. This gives you the right to have, where technically possible, your personal data transferred directly. If you wish to exercise this right, please use one of the channels indicated at the end of this section.
- Right of Rectification: You have the right to have your personal data rectified when it is inaccurate or no longer valid or to have it completed when it is incomplete. If you wish to exercise this right, please use any of the channels indicated at the end of this section.
- Right of Opposition: You may object at any time to our company processing your personal data. If you wish to exercise this right, please use one of the channels indicated at the end of this section.
You may direct written communications for the exercise of your rights to:
SUIFF Interactive Technology, S.L.
Can Noguera 19, 1-2, Pol. Ind. El Barcelonès, 08630 Abrera, Barcelona
B56273014
You can also direct your communications through the following channels:
- In person, in our offices.
- By e-mail to the address rgpd@suiff.com
- Contacting to the telephone +34 937 705 112 where we are to your disposition to take care of you.
Submitted data requests may require you to provide additional documentation necessary to confirm your identity.
You can also complain directly to the Spanish Data Protection Agency (AEPD) in these situations:
- If you have requested to exercise your rights and have not received a response from the data controller within one month.
- If you have received a response, but do not agree with it.
- If you believe that the controller has violated data protection regulations in any of its activities.
In any case you can obtain general information about privacy and Personal Data Protection at the following link: www.aepd.es